Cross-system search
One natural-language search across HRMS, ITSM, DMS, ERP, CRM, email and documents.
Enterprise OneAgent · Agentic Solution · Powered by AIVortex
Enterprise OneAgent — one interface across every system.
Enterprise OneAgent is a single secure AI interface across HRMS, ITSM, DMS, ERP, CRM, email and business apps. Your people ask in plain language; it searches, answers with the right permissions, and initiates the workflow — with humans in control.
Cross-system searchRole-based answersWorkflow initiation
Grounded & citedAudit trails
Enterprise OneAgent
AskSystemsActionsAudit
Employee · Self-service
“How much annual leave do I have left, and can you raise a request for next Thursday and Friday?”
OneAgent · across HRMS + email
You have 9 days remaining. A leave request for Thu–Fri has been drafted and routed to your manager for approval; you'll get an email once it's actioned.
source · HRMS leave balanceaction · leave requestroute · manager approval
Route to Line Manager Approve
audit · logged · 08:54:22 · sys=HRMS · action=leave
Capabilities
One front door to your enterprise.
OneAgent doesn't replace your systems — it sits in front of them. It understands the question, finds the answer with the right permissions, and takes the next action with a clear audit trail.
Role-based answers
Every user sees only what they're authorized to — permissions are enforced on each answer.
Workflow initiation
Raise tickets, requests and approvals across systems — drafted by the agent, confirmed by a human.
Grounded & cited
Answers come from approved sources with references and confidence — no black-box guesses.
Connectors
Secure connectors and APIs link Microsoft and non-Microsoft systems into one layer.
Audit & control
Every query, answer and action is logged, with human approval on anything sensitive.
How it works
Understand, retrieve, act — under control.
01 — Ask
Understand intent
Interpret the request in plain language and identify which systems hold the answer.
02 — Retrieve
Search with permissions
Query connected systems within the user's access rights and gather grounded context.
03 — Reason
Answer & cite
Compose a grounded answer with source references and a confidence score.
04 — Act
Initiate & route
Draft the workflow, route for approval where needed, and log every step.
OneAgent is governed by design: role-based access, approved sources, human-in-the-loop approvals and full audit — deployable in cloud, hybrid or on-prem.
Built for
One agent, many jobs.
Employee self-service
HR, IT and operations questions answered — and routine requests raised — in one place.
Service & support teams
Find records across systems fast and initiate the right workflow without app-hopping.
Shared services
A single governed interface across HR, IT, finance and procurement systems.
Runs naturally on your Microsoft estate and reads from the Document Intelligence Hub.
Let's build
Put one agent in front of your systems.
Tell us which systems your teams jump between, and we'll scope a governed OneAgent that searches, answers and acts across them.