Sales
Pipeline, opportunity and account management with AI-assisted next steps, forecasting and seller productivity.
Lead & opportunityForecastingSeller copilots
0
Microsoft partner tier
Microsoft Platform · Powered by AIVortex
Microsoft & Dynamics 365 — implemented, integrated and made intelligent.
Infrability designs, implements and integrates Microsoft Dynamics 365, Power Platform and Azure — then layers AIVortex agents, copilots and document intelligence on top, so your Microsoft investment actually reasons, acts and reports.
Dynamics 365Power PlatformAzure & AI
Copilot StudioData & BICloud · Hybrid · On-prem
Microsoft Cloud · Dynamics 365 · Power Platform · Azure
AppsAutomateInsightsGovern
AIVortex agent · over Dynamics 365
“Summarise this customer’s open cases, last three orders and credit status — then draft the renewal email for approval.”
AIVortex · grounded across D365 + Power Platform
3 open cases (1 breaching SLA), 3 orders in the last 60 days, credit within limit. A renewal email and a Power Automate follow-up task have been drafted for review.
source · D365 Customer Servicesource · D365 Financeflow · Power Automate
Route to Account Manager Approve
audit · logged · 09:41:12 · app=D365 · flow=PA-218
0
years Microsoft delivery
0
on-prem & hybrid option
D365 · Power · Azure
delivered as one stack
Dynamics 365
Business applications, implemented and connected.
Infrability implements, configures, customizes and integrates Dynamics 365 across sales, service, finance and operations — built around your processes, not a generic template, and ready for AIVortex agents to reason and act on.
Customer Service
Omnichannel case management, SLAs, knowledge and agent assist for faster, consistent resolution.
Case managementOmnichannelAgent assist
Field Service
Work orders, scheduling, dispatch and asset maintenance with mobile and vision-enabled field workflows.
SchedulingWork ordersMobile field
Finance
General ledger, AP/AR, budgeting and financial reporting with controls, audit trails and analytics.
Core financeReportingControls
Supply Chain
Inventory, procurement, manufacturing and warehouse operations with demand and supply visibility.
InventoryProcurementWarehouse
Business Central
All-in-one ERP for finance, sales, operations and inventory — ideal for mid-market and growing organizations.
ERP for mid-marketFinance & opsFast rollout
Customer Insights
Unified customer data, segmentation and journey orchestration to power personalized engagement.
Customer 360SegmentationJourneys
Project Operations
Project planning, resourcing, time, cost and billing connected end-to-end with finance and sales.
ResourcingTime & costBilling
Another module or a custom app?
We extend Dynamics 365 with custom entities, integrations and Power Apps — and connect it all to your wider enterprise systems.
Scope your rollout
Power Platform
Low-code apps, automation and analytics — governed.
Build business apps, automate workflows and surface insights on the Microsoft Power Platform, with governance, security and AIVortex intelligence wired in from the start.
Power Apps
Canvas and model-driven business apps that replace spreadsheets and legacy tools — fast.
Power Automate
Cloud flows, RPA and approvals that connect systems and remove repetitive manual work.
Power BI
Dashboards, semantic models and operational reporting for decisions across the business.
Power Pages
Secure external portals for customers, partners and citizens, connected to your data.
Copilot Studio
Custom copilots and agents grounded in your data — extended and governed through AIVortex.
Governance & ALM
Environments, DLP policies, managed solutions and application lifecycle management done right.
Azure & AI
Cloud, data and AI services that power everything above.
Infrability builds secure Azure foundations — identity, data, AI and integration — for cloud, hybrid and on-prem deployments, with AIVortex as the governed intelligence layer.
Azure OpenAI & AI Foundry
Enterprise LLMs, embeddings and agent services deployed securely in your Azure tenant.
Data & Fabric
Microsoft Fabric, Synapse, data lakes and lakehouse architecture for AI-ready data products.
Identity & Security
Microsoft Entra ID, role-based access, Purview and security controls across every workload.
Integration
APIs, Logic Apps, Service Bus and connectors that link Microsoft and non-Microsoft systems.
Predictive ML & MLOps
Azure Machine Learning for churn, demand, risk and anomaly models — trained, deployed and monitored with MLOps, wired into your Microsoft systems.
Managed Azure & Cost Optimization
Ongoing Azure environment management — resource governance, Reserved Instance planning, policy guardrails and right-sizing to keep your cloud spend predictable.
Deployed in your Azure tenant, a private cloud, or fully on-prem — so data residency and compliance requirements are met from day one.
AIVortex on Microsoft
The intelligence layer that makes Microsoft act.
Microsoft gives you the systems of record and the platform. AIVortex adds the reasoning layer — agents that read your Dynamics 365 data and documents, run Power Automate flows, and keep humans in control of sensitive decisions.
01 — Connect
Connect Microsoft systems
Dynamics 365, Power Platform, Azure data and Microsoft 365 unified into one AI-ready layer.
02 — Understand
Understand records & documents
Read D365 records, SharePoint documents, emails and reports to build grounded context.
03 — Reason
Reason with governance
Confidence scores, source references and business rules produce explainable answers.
04 — Act
Act through Power Platform
Trigger flows, update records, draft responses and route approvals with full audit trails.
Delivered through products like Enterprise OneAgent, HRMS and ITSM agents — all running on top of your Microsoft estate.
Microsoft Delivery
From licensing to a production Microsoft estate.
01 / Assess
Assess
Review your licensing, systems, data and processes to define the right Microsoft roadmap.
02 / Implement
Implement
Configure and customize Dynamics 365, Power Platform and Azure to your business.
03 / Integrate
Integrate
Connect Microsoft and non-Microsoft systems, migrate data and add AIVortex intelligence.
04 / Support
Support
Managed support, optimization, governance and continuous improvement with clear ownership.
Let's build
Make your Microsoft investment intelligent.
Whether you're starting with Dynamics 365, scaling Power Platform, or building AI on Azure, Infrability takes you from licensing to a secure, intelligent Microsoft estate — powered by AIVortex.